Over 70% of New Zealand’s GDP is from the services sector, with about 73.5% of the workforce working in this sector. New Zealand is the 3rd freest economy in the 2020 Index.
Consumers in New Zealand look for information online before making a purchase and are increasingly shopping online.
However, Kiwis still prefer to support local businesses over international retailers, either through physical stores or online platforms.
New Zealanders, colloquially known as Kiwis (named after the Kiwi bird), are generally laidback and friendly people. They are generally warm and generous, although they can be more reserved initially. You should spend some time having a casual conversation with the participants to help them warm up before the start of group discussions such as focus groups.
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